Effective Date: 22 July 2026

Falcon Global General Trading L.L.C (“Falcon Global,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through falconglobalonline.com.

This Privacy Policy explains what information we collect, how we use and protect it, and the rights available to you.

1. Information We Collect

We may collect the following information when you use our website or contact us:

  • Full Name
  • Email address
  • Telephone number
  • Information submitted through contact or enquiry forms
  • Details relating to business, distribution, supplier, or partnership enquiries
  • Website usage information, including IP address, browser type, device information, pages visited, and access times
  • Any other information you voluntarily provide to us

Please do not submit sensitive personal information unless it is necessary and specifically requested.

2. How We Collect Information

We may collect information:

  • Directly from you when you complete a form, contact us, or communicate with our team
  • Automatically through cookies and similar website technologies
  • From business partners, suppliers, service providers, or publicly available business sources, where permitted by law

3. How We Use Your Information

We may use your information to:

  • Respond to enquiries and requests
  • Communicate about our products, services, and business divisions
  • Assess supplier, distributor, retailer, and partnership opportunities
  • Provide customer service and business support
  • Maintain and improve our website
  • Understand how visitors use our website
  • Protect our website and business from fraud, misuse, or security threats
  • Maintain internal business and communication records
  • Comply with legal and regulatory requirements
  • Send marketing communications where you have consented or where otherwise permitted by applicable law

You may ask us to stop sending marketing communications at any time.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to provide essential website functions, remember preferences, analyse website traffic, and improve the visitor experience.

Some cookies may be provided by third-party services, such as website analytics, embedded content, maps, or social media platforms. These third parties may process information according to their own privacy policies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the operation of some website features.

5. Sharing Your Information

We may share personal information with:

  • Companies or business divisions within Falcon Global where necessary to handle your enquiry
  • Website hosting, IT, analytics, communication, and other service providers
  • Professional advisers, auditors, insurers, and legal representatives
  • Government authorities or regulators when required by law
  • Parties involved in a merger, acquisition, restructuring, or transfer of business assets

We do not sell or rent your personal information to third parties.

Service providers are permitted to process information only for authorised purposes and are expected to apply appropriate confidentiality and security safeguards.

6. International Data Transfers

Some service providers may process or store information outside the United Arab Emirates. Where personal data is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data-protection requirements.

7. Data Security

We use reasonable administrative, organisational, and technical safeguards to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purpose for which it was collected
  • Respond to and manage business enquiries
  • Maintain appropriate business records
  • Resolve disputes
  • Meet contractual, legal, accounting, and regulatory obligations

Information that is no longer required will be securely deleted or anonymised, subject to applicable retention requirements.

9. Your Rights

Subject to applicable law and certain legal exceptions, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate or incomplete information
  • Request deletion of your information
  • Withdraw consent where processing is based on consent
  • Object to or request restriction of certain processing
  • Request the transfer of your information, where applicable
  • Ask us to stop sending direct-marketing communications
  • Obtain information about how your personal data is processed

To exercise any of these rights, contact us using the details below. We may need to verify your identity before completing your request.

10. Third-Party Websites

Our website may contain links to websites operated by third parties. We are not responsible for their privacy practices, security, or content. We recommend reviewing the privacy policy of any external website you visit.

11. Children’s Privacy

Our website is intended primarily for business and general audiences. We do not knowingly collect personal information from children without appropriate authorisation. If you believe that a child has submitted personal information to us, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business practices, or legal obligations. The updated policy will be published on this page with a revised effective date.

13. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your personal information, contact:

Falcon Global General Trading L.L.C
Ras Al Khor
Dubai, United Arab Emirates
Email: info@falconglobalonline.com
Telephone: +971 4 289 5440
Website: falconglobalonline.com